College can be a big transition. You may experience changes and challenges within yourself, with friends and family, with living arrangements, with life goals, with courses or with other areas of your life.We're here to help.
Individual counselling
鶹ýӳ students can access short-term, confidential counselling with options for in-person, video, or phone sessions.
- Access to same-day appointments begins at 9 am each day by phone.
- To book anappointmentcall 250–370-3571 or 250–370-4925, or visit one of our offices in person.
Before your first session, you'll be sent online forms to fill outincluding the Informed Consent form.
Service counters are open at both campuses*
*Between May and August 2025, there are days when only one campus counselling centre will be staffed. On those days, the best way to reach a counsellor is to call and leave a voicemail.
Lansdowne (Dawson building, room 202):
- Mon, Wed, Thurs, Fri: 9 am to4 pm
- Tues: 10:30 am to 6 pm
- Closed statutory holidays
Interurban (LizAshtonCampus Centre, room314)
- Mon, Wed, Thurs, Fri: 9 amto 4 pm;
- Tues:10:30 am to6 pm
- Closed statutory holidays
Emergency and after-hours support
If you are experiencing a life-threatening emergency, please call 911, and then Campus Security at 250-370-3075. If you need urgent support after-hours, contact:
- Vancouver Island Crisis Line: 1-888-494-3888
- National Suicide Crisis Hotline: 988
- KUU-US Indigenous Crisis Line: 1-800-588-8717
Indigenous students
As part of 鶹ýӳ’sand our commitment to the Truth and Reconciliation Commission’s Call to Action, Counselling Services is committed to providing culturally responsive service for Indigenous Students.In order to work in a good way, the length of the session and duration of the connection may be more flexible in this context.
Faculty and staff referrals
When 鶹ýӳ community members hope to connect a student to Counselling, the most effective way is tohave them speak to the counselling assistant:250–370-3571 or 250–370-4925.
Emailing a counsellor directly most often results in unnecessary delays.
College faculty and staff are welcome to call for a counsellor consult if they would like to speak to discuss how to refer a student or to get help assessing if there is a level of risk to the student.
Refer to Supporting Students in Distressfor more information including resources for times when the college is closed and/or a fast response is appropriate.
Counselling services for students away from campus
Students located outside of Canada
Due to privacy, legal and ethical limitations, 鶹ýӳ cannot provide counselling services to students located outside of Canada.
Students are invited to access(24 hours / 7 days a week) confidential mental health counselling and community referrals for BC post-secondary students through app, phone and web.
Other supports
Find a list of other supportservices and apps from across campus and the greater Victoria community.